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FREQUENTLY

ASKED QUESTIONS

Learn about the types of jewelry we offer and
our customization options.

1.  What types of jewelry do you offer?


 We sell rings, necklaces, bracelets, earrings and more. We also offer custom-made designs 


3.  Do you make custom jewelry?


Yes, we can create custom jewelry based on your design or ideas. Contact us to discuss details. 

 

5.  How can I find my ring size?


You can use our online ring size guide or visit our store for assistance. 

 

7.   Can I return or exchange an item?


Yes, you can return or exchange items within 30 days of purchase, as long as they are in original condition. Custom-made pieces are non-refundable. 

2.   Are your gemstones real?


Yes, all our gemstones are 100% genuine and ethically sourced. We also provide lab-created options if you prefer. 

 

4.   What metals do you use?


We use gold, silver, platinum, and other high-quality metals. You can choose your preferred material for most designs. 

 

6.  Do you offer warranties?


Yes, we provide a warranty for all our jewelry. It covers manufacturing defects and repairs for a specific period. Check our warranty page for details. 

 

8.  How do I care for my jewelry?


Keep your jewelry away from harsh chemicals and store it in a soft pouch. Clean it gently with a soft cloth.